Shipping Policy

Shipping Policy

Thank you for shopping with Selaya. We're committed to getting your order to you as quickly and smoothly as possible. Below you’ll find all the details about our shipping and return process.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Times

We offer standard shipping with an estimated delivery time of 5 to 12 business days, depending on your location. Please note that delays can occasionally occur due to high order volume, weather conditions, or postal service issues outside of our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order. Occasionally, we may offer free shipping promotions—keep an eye out!

International Shipping

We ship worldwide! International delivery times may vary based on destination and customs processing. Import duties or taxes may apply and are the responsibility of the customer.

Returns & Exchanges

We offer 30-day returns on eligible items. If you're not completely satisfied with your purchase, you can return your order within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags still attached.

To start a return, please contact us at support@Selaya.com with your order number and reason for return. Customers are responsible for return shipping costs unless the item is defective or incorrect.

For more information, please refer to our [Refund Policy].

Questions?

We’re here to help! Reach out to us anytime at support@selaya.com and we’ll get back to you as soon as possible.